We know it starts with us.•We live on main street.•We make it better.•We keep mission in the middle.•We are teammates.•We know it starts with us.•We live on main street.•We make it better.•We keep mission in the middle.•We are teammates.•
This is your hub for everything Dream Team — welcoming new teammates, caring for your roster, tools for tough conversations, and the calendar. Bookmark this page. You'll come back every week.
✉️
A Message From Elizabeth
Week of August 12, 2026
Big Wins 🎉
God is moving! 🙌
We continue to see so many new people coming to Riverchase — including leaders from other campuses sending people our way.
Remember This
Systems don't disciple people. People disciple people. As we prepare for the harvest, let's make connection personal — don't just point someone to a Small Group directory. Help connect them to a person and a future leader.
Small Groups + Step 3
Small Groups are a major focus right now — let's help our teams engage in community and discipleship.
Step 3 is this Sunday. Be looking for opportunities to personally connect people to their next step.
Highlands College 🎓
HC students begin this Sunday! We're expecting approximately 26 freshmen who will go through GrowTrack in September.
Each team will have an HC Team Captain as your direct contact this year — they'll help coordinate rotations, communication, and who is serving with your team.
Stay tuned for your Team Captain assignment and chances to meet and connect with our HC students!
Honoring Our Leaders 💙
God is shuffling the deck and calling people into new assignments and seasons. We want to honor:
Tony Adams — thank you for the value you've added to our Support Team and coaches. Tony is stepping into a church-wide assignment helping steward men's mentoring.
Ann Tyler — Ann is stepping into a season of caring for and prioritizing her mom through upcoming surgeries. We love you, Ann, and are praying for a sweet and redemptive season with your family.
Teri Blackman — Teri is taking a break from coaching the Connect Team to be with her mom following surgery and to help her sisters care for her. We love you, Teri, and are with you in this season!
21 Days of Prayer 🙏
Keep leaning in! Let's continue praying with expectation for our campus, our teams, the people God is sending us, and the harvest ahead.
Let's be Harvest Hearts: seeing people, knowing people, and personally helping them take their next step.
— Elizabeth
📬
We're between updates right now.
Check back here soon for the latest from Elizabeth. In the meantime, everything you need is right below — or explore your tabs for New Teammates, My Team, Resources, and the Calendar.
This Week
A few small ways to care for your team this week. It's not a checklist — just simple reminders.
✅
One thing to do this week
Reach out to someone on your team — even a quick text goes a long way.
📅
What's happening this Sunday
💡
Something to think about
🎂
Birthdays & check-ins
See who's celebrating and who could use a little extra care this week.
A rhythm, not a requirement
Staying connected through the week.
There's no perfect schedule for shepherding well — just consistent care. These are the moments that tend to matter most.
☀️
After SundayWhile it's still fresh
Start here›
Who's on your heart from today — someone who was shining, or someone whose absence you noticed?
If someone was missing and you don't know why, that's a good reason to reach out early in the week.
A quick, specific encouragement to someone who served well goes a long way — even just a text on the drive home.
If something felt bigger than you today, Elizabeth and Catherine are always here to support you.
📱
Early in the weekBefore absence becomes a pattern
Mon – Tue›
Open the Highlands App and pull up your team. Look for anyone with a yellow or red badge — they'd love to hear from you.
A warm, no-pressure text to someone who missed Sunday can change the whole trajectory.
Check for birthdays this month in the app and send a text if you haven't yet.
If a new Dream Teamer served for the first time this past Sunday, follow up this week and make them feel remembered.
🙏
Mid-weekThe work underneath the work
Wed – Thu›
Pray through your team by name. Not as a task — as a discipline.
A coach who prays for their people by name leads differently than one who only manages them.
Is anyone on your team not yet in a Small Group? These are good things to know and gently ask about over time.
Who on your team might be ready for more responsibility? Sometimes just saying "I think you're ready" out loud is what someone has been waiting to hear.
📅
Before SundaySet the week up well
Fri – Sat›
A quick touch base with your team leader — even just a text — goes a long way.
If a new Dream Teamer is serving for the first time this weekend, plan to meet them in DTC after the serve.
Browse this week's Culture Card below — having it in the back of your mind makes it easier to bring into a natural conversation.
Beyond Sundays
The relationship is the whole point.
The rhythm above is the minimum. What makes a coach unforgettable is what happens in the in-between.
Get together outside of Sunday
Coffee, dinner, a backyard — the setting doesn't matter. The trust built in those moments is what keeps people showing up when life gets hard.
Connect one-on-one
A text, a call, grabbing coffee. Something that says: I know you exist outside of the serve. You're not just a name on a roster.
Know where your people are spiritually
Are they in the Word? Connected to a Small Group? Asking these questions over time isn't an audit — it's one of the most caring things a coach can do.
"He calls his own sheep by name and leads them out… his sheep follow him because they know his voice."
John 10:3–4
This is the picture of what you get to be. Not a manager. Not an administrator. Someone whose people know your voice — because you've shown up for them again and again in the ordinary moments. The more you know your team by name, by season, by what they're carrying — the more your presence actually means something to them.
New Teammates
Welcome them well.
When someone joins your team
It starts with a group text.
There's no automated alert to wait for — the group text itself is how you find out. Who starts it and who's on it depends on how they're joining.
Most common
At Dream Team Kickoff
During their breakout, new Dream Teamers fill out a card at their table — name, phone, the service they attend, the service time they'd like to serve, and the team they're joining. Catherine snaps a photo of each card and passes it to the First Serve Leaders, who start the group text — you, the new Dream Teamer, and their Leader. That thread is your first hello.
Already serving elsewhere
Joining from another team
If they're already an active Dream Teamer joining your team, Catherine starts a group text with just you and them.
Completed DTK earlier, joining now
Never served before
If they went through DTK a while back but didn't join a team at the time, they still need the full First Serve experience. Catherine creates the group text with you, them, and their First Serve Leader.
If they're experiencing their first-ever serve, here's the full path from Dream Team Kickoff to First Serve Sunday. The highlighted steps are yours — everything else is handled.
1
Joining a team
They join and get celebrated
Whether it's the same day as Dream Team Kickoff or a bit later, they're welcomed onto your team and meet their First Serve Leader. Your group text starts — kicked off by their First Serve Leader from the Kickoff card, or by Catherine if they're joining later.
2
Right away
This one's yours
Jump into the group text
This is your first hello — make them feel celebrated before they ever serve.
3
Monday Morning
The welcome goes out
They receive a welcome text, a Slack invite, and a link to the Dream Teamer website. Handled — nothing needed from you here.
4
Friday Before First Serve
Their First Serve Leader preps them
The First Serve Leader sends a logistics text in the group thread — where to go (the Connect Area), what time to arrive, and a personal touch to help them walk in feeling ready. Also handled.
5
First Serve Sunday
This one's yours
Meet them in DTC after the serve
Their First Serve Leader guides the whole morning — meeting them at the Connect Area, breakfast in DTC, Rally, a campus tour, then their team and their serve. After the serve, you meet them back in DTC together to celebrate, pray over them, and send them off with their welcome gift (plus a quick Slack check). Be warm. Make them feel like they've found their people.
6
From here on out
This one's yours
They're yours to shepherd
They're on your roster in the Highlands App. You already know how to love your people well — we're just grateful to hand them to you.
Good to know
First Serve by service time.
Each service has its own First Serve Leader, and their Leader tells them when to arrive. Here's the reference if you're ever asked.
Service
First Serve Leader
Arrive by
8:00 AM
Robin
7:10 AM
9:30 AM
Dailey
9:00 AM
11:15 AM
Emma
10:35 AM
4:30 PM
Madeline
3:40 PM
Your first hello
What to say in the group text.
Make it your own — the warmth matters more than the exact words.
Your message
Hey [Name]! So glad you're here — welcome to the family! I'm [your name], your coach for the [Team] team. I'm so excited to have you with us. If you ever have questions, I'm right here. We're so glad God brought you to us! 🙌
Tap to copy, then paste directly into the group text. If they're new to serving, feel free to add a line about looking forward to their First Serve Sunday.
Every new teammate is a chance to show them this is home.
My Team
Your whole roster.
Caring for the team you already have
Knowing where everyone stands.
Every week, your whole team needs your attention — not just new people. Here's how to know where everyone stands, what to do when someone's been away, and how to use the Highlands App to stay on top of it all.
Highlands App — Your Team Roster
Reading your team's health at a glance.
When you open your team in the Highlands App, every person has a colored badge showing how recently they've served. Each one tells you something — and suggests what to do next.
Actively Serving
They're here and engaged
Don't take it for granted. A specific, genuine word of encouragement goes further than you'd think. These are often your future leaders.
4 Weeks
About a month away
Something shifted. This is the easiest moment to re-connect someone before absence becomes a longer pattern. A warm, no-pressure text this week can make all the difference.
12 Weeks
Three months out — this needs a call
Not a text. A call. Usually one of a few things is happening: life hit hard, they feel disconnected, something hurt them and they never said so. They need to know they still matter. See the Three-Touch approach below.
When someone goes quiet
A simple way to reach out.
When someone goes quiet, it's rarely intentional. Here's a natural progression — not a rulebook, just a gentle rhythm of showing up for them three different ways before giving them space.
1
A text — warm and without pressure
Start here. Keep it real and personal — not a form message.
"Hey [Name] — we've missed you lately and I just wanted to check in. No pressure at all, just wanted you to know I've been thinking about you."
2
A phone call — worth more than a message
If the text goes unanswered, call. Leave a voicemail — short, warm, no guilt.
"Hey, it's [your name] — just wanted to hear your voice and check in. No agenda. Give me a call when you get a chance. We miss you."
3
An email — on their timeline
If the call goes unanswered, a short email gives them a lower-pressure way to respond.
"Hi [Name], I've tried to reach you a couple of times and I just want you to know — no pressure, no expectations. I care about you and I'm here whenever you're ready."
4
Hold the door open
You've reached out with love three times. Now you give them space — and keep believing in them. This isn't giving up. It's trusting that God is at work in ways you can't see right now.
After three touches with no response, bring in Elizabeth or Catherine. You're not handing them off — you're adding more care around them.
📱 How-To Guide
How to find what you need in the app.
The Highlands App is where you'll go every week to see your roster, spot who needs follow-up, and find birthdays. Tap any guide below to open step-by-step instructions.
👥
How to view your team roster
›
1
Open the Highlands App → tap More at the bottom right
2
Scroll down and tap Team Management
3
Tap your team name to open your full roster
4
You'll see Active Members and Inactive Members — look at both
Each person shows their last check-in date and a colored badge — green, yellow, or red.
🔍
How to see who needs follow-up
›
1
From your roster, tap the filter icon at the top
2
Tap "Has not checked in within" and choose 4 weeks
3
Tap Filter — the app shows only those people
4
Start with whoever has been away the longest
A good habit: Run this filter early in the week — it tells you exactly who needs to hear from you.
🎂
How to find birthdays this month
›
1
From your roster, tap the filter icon
2
Scroll to Birthday Month → select the current month
3
Tap Filter — you'll see everyone with a birthday this month
A birthday text from their coach is one of the simplest ways to say "I know you beyond Sunday."
📊
How to check your absence report
›
1
From your team page, scroll up to find Quick Links
2
Tap Absence Report — who's been away and for how long
3
Look at this early in the week before you start follow-up
Also in Quick Links: Group Schedule Roster and Schedule Status Board — useful for seeing who's serving upcoming Sundays.
The app shows you the data. You provide the care.
Resources
Tools for the work.
We've got you
Need something? There's a form for that.
We want to support you — not just on Sundays but through the week. These two forms handle the admin side so you can focus on your people. Fill one out and it'll be taken care of.
Pastor Mark reminded us at All Team that we lead from overflow, not empty. Here's this week's reflection resource — take a few minutes to evaluate where you are spiritually and invite the Lord to refresh you.
Opens a new message — just add Catherine from your contacts.
54 Culture Cards
Culture Cards.
One card at a time. Each one is a truth worth sitting with — and a question worth bringing into a conversation with someone on your team this week.
Card 1 of 54
Culture is caught more than it is taught.
Ask someone on your team
"Where have you seen this on our team? Where are we still growing into it?"
1 / 54
Conversation guides
What to say in a hard moment.
Have these conversations Monday through Saturday — not on a Sunday morning. Tap a situation to see how to approach it.
When someone has been missing without reaching out
What's usually happening
Life got busy, they started to feel guilty, and now showing up feels harder than staying away. A warm word from you this week can break that cycle.
A good way to reach out
"Hey [Name] — I've been thinking about you and just wanted to check in. We've missed seeing your face on Sundays. No pressure at all — just wanted you to know we care about you."
If they don't respond
Move through the Three-Touch approach on the My Team tab. Grace and persistence — not pressure.
When something seems off
What's usually happening
Rarely does someone show frustration about serving in isolation — there's almost always something else going on. Get curious before you correct.
A good way to reach out
"Hey [Name] — I'd love to grab some time with you this week, even if it's just a quick call. I've been thinking about you and just wanted to check in. Is there a good time?"
If it continues
Once you know what's underneath it, you can speak to that. If it's still affecting the team, loop in Elizabeth — she's there for exactly these moments.
When someone seems disconnected
What's usually happening
They're present but the energy isn't there. They may be tired, going through something, or quietly drifting. If you're sensing it, it's probably real. Act early.
A good way to reach out
"Hey [Name] — I've just been thinking about you and wanted to reach out. You've seemed a little quieter lately and I wanted to check in. I've got time whenever you're ready."
If they're burned out
Give them permission to take a break without guilt. A well-rested Dream Teamer who comes back renewed is worth so much more than someone who quietly disappears from exhaustion.
When someone seems like they might be in the wrong team fit
What's usually happening
They said yes because a spot was available — not because it's where they're wired. They're faithful but serving out of obligation rather than joy. Moving them is one of the best things you can do for them.
A good way to start that conversation
"I just want you to know how much I appreciate the way you show up — your faithfulness means a lot. I also want to ask: do you feel like this is where you're most energized? Because I want to make sure you're in the spot where God actually wired you, not just the spot that needed filling."
Next step
Connect them with the Dream Team team to explore where else they might serve — and submit a Rock Team Support Request to update their roster.
Together we win. No coach leads alone.
2026 · Riverchase
Team Calendar.
Everything happening this year. Tap a category to filter, or open any month to see the details.
Filter by category — tap to isolate, tap again to show all
Coming Up
Something missing or changed? Text Catherine.
What are you looking for?
Tell us what you couldn't find and we'll get it added or point you in the right direction.
✅
Got it — thanks!
Catherine will follow up or get it added to the site.